1-year limited warranty

• 1 year of coverage from the date of delivery, on every sofa we sell.
• Covers manufacturing defects in the frame, foam core and zippers under normal residential use.
• Covered defects are repaired, replaced or refunded at no cost to you.

Sofa Air warrants that your sofa will be free from manufacturing defects in materials and workmanship for one (1) year from the date of delivery, when used in a normal residential setting. Covered components:

• Internal frame: breakage or structural failure under normal use.
• Foam core: failure to recover its shape (beyond normal softening), or failure to fully expand within 7 days of unboxing.
• Zippers: broken or separated zippers on covers and cushions.

• Normal wear and tear, including fabric wear and pilling.
• Fading, stains, spills, pet damage, burns, cuts, or odors.
• Damage from misuse, abuse, improper cleaning, or modification.
• Commercial, rental, or outdoor use.
• Softening of foam and fill that naturally occurs with use, and comfort preference.
• Products purchased second-hand (the warranty is non-transferable).

1. Email info@sofaair.com with your order number, a description of the defect, and clear photos (or video) of the issue.
2. We respond within 2 business days with next steps. We may ask for additional photos to assess the defect.
3. For covered defects we will, at our option, repair the item, replace the defective component or sofa, or refund the purchase price. Approved warranty service is free of charge.

This limited warranty gives you specific legal rights; you may also have other rights that vary by state. It is the exclusive express warranty for products purchased from Sofa Air and applies to the original purchaser with proof of purchase. See our Terms of Service for how this warranty interacts with other disclaimers, and our return policy for 30-day returns.

Questions about coverage, before or after you buy? Call or text (213) 534-8757 or send us a message.